Refund policy

At SportyHydro, customer satisfaction is a priority. If you are not completely satisfied with your purchase, we are here to help.

Returns

• We accept returns within 30 days of delivery.
• Items must be unused, in original condition, and in original packaging.
• Proof of purchase is required.

Non-Returnable Items

• Used products
• Items damaged due to misuse
• Items returned after 30 days

Refunds

Once your return is received and inspected:

• We will notify you of approval or rejection.
• Approved refunds will be processed to your original payment method within 5–10 business days.

Shipping Costs

• Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
• Original shipping fees are non-refundable.

To initiate a return, please contact:
📧 support@sportyhydro.store